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Create Postmortem Dialog Box |
In this dialog box you can create an archive containing information on the
selected jobs that can be sent to technical support for analysis of problems with
the jobs. One archive is created for each job. The archive is created by
running the postmortem utility, which is described in Appendix A of the Job Control Guide. Each archive
is written to the current directory on Linux, and to the Desktop on Windows, and
is named jobid-archive.zip, where jobid is the
job ID of the job.
The archive contains the current environment, a list of installed
Schrödinger software packages, the schrodinger.hosts file, the
queue support scripts, the license file, and information such as input and
output for the selected jobs. If you select the Include
structures option, the structure files for the job, both input and
output, are included in the archive. If any of this information is confidential,
you can run the postmortem utility from the command line on Linux
or Mac, or from a Schrodinger Command Prompt on Windows, and use the options to
control the content.
When you have created the archive, a list of archives is displayed in a message box, with instructions on sending the archive to technical support (help@schrodinger.com).
To open the Create Postmortem dialog box, you can:
Click Postmortem in the Monitor panel.
Include the structure files that were used by or generated by the job in the archive. Including the structure files is usually helpful to technical support, but if the structures are confidential you should not use this option.
Alter path names in any files that are included in the report so that they are not recognizable. This allows you to obscure any confidential information in the path names.
Click this button to create the archives.
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